What can I do to cancel my PDF export subscription ?.

Report · Feb 02, 2015

Je viens de passer 40 minutes sur le chat, sans que personnes me réponde. En français, comme en anglais. Je souhaite simplement annuler mon abonnement souscrit ce jour 2/02/2015 à PDF Export, mais il semble plus facile de se faire prendre de l'argent que de le rendre chez Adobe !

You can answer both in english or french !

Report · Feb 02, 2015

Hi Gerard,

I am sorry that you were unable to get your subscription cancelation taken care of. I've canceled your subscription for you, and processed a refund.

Please let us know if there's anything else we can do for you.

Best,
Sara

Report · Feb 03, 2015

Hi Sara

Thanks a lot for your reaction. Nevertheless it's a pitty that the Adobe Customer service was so long to react, and it has to be escalated. I hope you can do that.

Again thanks you in advance for the refund. I hope it will come soon. Kind regards