what is adobe export pdf sub?

[jacquit15303848]

Adobe have renewed a subscription for adobe exportpdf sub which I have no recollection of signing up for.  When I go to my account there is no record of my registration.  How can this happen and why do I need exportpdf?

[Trestababy]

I have the same issue and when I checked my account it says I have a free plan. Please can you refund me and stop any further amounts going out. Thanks.

[BarryOCJam]

It is clearly a scam.  Otherwise, how would so many people--most not on this website--have the same rip-off problem.  I have a complete PDF Program I have used for years (Lightning Pro).  Therefore, would never have paid for another program.  My wife just got a new debit card a few months back, never used it, and all of a sudden there was a charge from this charade.  It is straight b.s.

[default11i560ga35ca]

Same problem as above!

[Lauretta23628528658a]

Same as above! I never  acquired the services and I am being charged! 

I have to contest the charges basically...

[MeenakshiNegi]

Hi Lauretta,

Thank you for reaching out, and sorry about the trouble.

We have checked your account with the email address used to sign in here on the community page. We see that you have an Adobe Acrobat Export PDF subscription. 

If you do not wish to continue with the service, please contact our billing team via the number provided for your region on the following help document: https://helpx.adobe.com/contact/phone.html.

I hope the information helps.

Thanks,

Meenakshi

[GONZALO278299646vjh]

I don't use this software any more please stop charge this mont to my credit card

[MeenakshiNegi]

Hi GONZALO278299646vjh,

Thank you for reaching out.

We have checked your account with the email address used to sign in here on the community page.

There is no subscription listed on your Adobe account.

Let us know if you are using an alternate email address.

Thanks,

Meenakshi 

[George311743817q56]

I also want to cancel this hidden sub, that is not in my subscriptions in my account, i cannot see it and cannot cancel this, but yearly it costs 20,28 euro. 

Now i just divorced and the creditcard belongs to my ex wife, so please cancel this.

[MeenakshiNegi]

Hi George311743817q56,

Thank you for reaching out.

We have checked your account and see that the subscription is canceled. 

Hope the information helps. Let us know if you need any help.

Thanks,

Meenakshi