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what is error message 16820.? I am trying to update
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What product or service are you using? Acrobat Pro? Reader?
What version? What operating system?
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I am on Windows 7, Acrobate reader. Version is 2.0.0.0 and it says it needs to update to 2.3.0.0. I searched and my Norton Antivirus tell me it comes from 3 years and 2 mos ago. Does any of this help?
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The current version of Acrobat Reader is 11.0.06, which you can get from http://get.adobe.com/reader/
Once you get there, click on the Install Now button.
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I'm sorry, but after doing a little more research on this, I found the source of the problem.
Please take a look at this forum posting: http://forums.adobe.com/message/4229199#4229199
Short answer: that update doesn't exist anymore and the Acrobat.com Desktop Application is no longer supported. I'd recommend uninstalling that application from your system.