Copy link to clipboard
Copied
I have a problem that whenever I try to sign documents, I get an error message and then the program quits
Any ideas to help here?
Hi ianp,
I assume that you are working on Adobe Reader DC desktop application and whenever you are trying to sign a document using "Fill & Sign" tool, the application crashes?
Does this happen with all the documents you sign or any specific one? Try using any other tool and see if the same thing happens?
In a mean while you may try the following-
1- Open Adobe Reader>help>Check for update. If no update, then-
2- Open Adobe Reader>help>Repair Installation. Still doesn't work, then-
3- Use cleaner too
...Copy link to clipboard
Copied
Hi ianp,
I assume that you are working on Adobe Reader DC desktop application and whenever you are trying to sign a document using "Fill & Sign" tool, the application crashes?
Does this happen with all the documents you sign or any specific one? Try using any other tool and see if the same thing happens?
In a mean while you may try the following-
1- Open Adobe Reader>help>Check for update. If no update, then-
2- Open Adobe Reader>help>Repair Installation. Still doesn't work, then-
3- Use cleaner tool to uninstall the application- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and reinstall it- Adobe Acrobat Reader DC Install for all versions
Let us know if none of the solution provided above works.
Regards,
Akanchha
Find more inspiration, events, and resources on the new Adobe Community
Explore Now