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When exporting from Adobe Acrobat to Word, the Word document is missing all the letter "i"s.

New Here ,
May 10, 2023 May 10, 2023

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When exporting from Adobe Acrobat to Word, the Word document is missing all the letter "i"s. How do I correct this?  The document is very large so doing it manually is time intensive.

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Adobe Employee ,
May 12, 2023 May 12, 2023

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Hi M29821270g7fn,

 

Thank you for reaching out.

 

It appears that your issue might be specific to a particular file. Can you confirm if you're experiencing this behavior with only one file?

Could you share the file with us so we can investigate further and find the root cause of the issue? Additionally, it would be helpful if you could share the Word file created after reporting the PDF.

Lastly, are you using the Acrobat desktop application or the Acrobat Online account to export the PDF?

 

Thanks,

Meenakshi

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New Here ,
May 17, 2023 May 17, 2023

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I can not send you either document because they are both Department of Defense classified documents. 

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Adobe Employee ,
May 19, 2023 May 19, 2023

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Hi M29821270g7fn,

 

Please confirm if the issue occurs with any other PDF.

It will be hard to comment on what might be creating the issue. 

Did you create these PDFs? Or received them?

 

Thanks,

Meenakshi

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