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When I go to convert a document from PDF to Word, and error message comes up saying "problem with log in." I have already logged in, but I still get the error message.

New Here ,
Jul 17, 2017 Jul 17, 2017

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Trying to convert PDF document to Word. Even though I am logged in, I still get an error message that says there was a problem logging in.

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correct answers 1 Correct answer

Adobe Employee , Jul 19, 2017 Jul 19, 2017

Hi josec79513201,

Please log in at https://cloud.acrobat.com with your Adobe ID and password, and let us know if you still have the same issue.

Thank you.

Hisami

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Adobe Employee ,
Jul 19, 2017 Jul 19, 2017

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Hi josec79513201,

Please log in at https://cloud.acrobat.com with your Adobe ID and password, and let us know if you still have the same issue.

Thank you.

Hisami

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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