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It seems you are trying to signin to our service from Adobe Reader.
Please use our online service at https://cloud.acrobat.com with your Adobe ID and password.
How to use Export PDF service: https://helpx.adobe.com/document-cloud/help/using-exportpdf.html#
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Can you tell me why I can't use the side bar to convert my documents?
Please close your Reader then relaunch Reader.
Then sign in from right top corner and try to export your PDF file.
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