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When I sign in to my Adobe PDF Services, it tells me there was an error while signing in. I am not able to convert any documents due to the fact it gives me the same error.

New Here ,
Aug 01, 2017 Aug 01, 2017

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Please HELP!!!

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Adobe Employee ,
Aug 01, 2017 Aug 01, 2017

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Hi bobbies27101870,

It seems you are trying to signin to our service from Adobe Reader.

Please use our online service at https://cloud.acrobat.com with your Adobe ID and password.

How to use Export PDF service: https://helpx.adobe.com/document-cloud/help/using-exportpdf.html#

Please Let me know if you still have any issues to log in.

thank you.

hisami

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New Here ,
Aug 01, 2017 Aug 01, 2017

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Can you tell me why I can't use the side bar to convert my documents?

Bobbie Smith

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Adobe Employee ,
Aug 01, 2017 Aug 01, 2017

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Please close your Reader then relaunch Reader.

Then sign in from right top corner and try to export your PDF file.

Please let me know if this does not work.

Thank you.

Hisami

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