when I tried to upload pdf to document cloud it said could not complete your request (400), what should I do ?

[siyunn17221253]

it keep saying "an error occurred while trying to complete your request and it could not be complete."

but what is the error? how to deal with that?

[AkanchhaS · Accepted solution]

Hi Siyunn,

The error message that you have received, was it a one time error or every time you upload a document and get the same message?

Are you trying to upload the document through the desktop application Adobe Reader DC or through the web https://cloud.acrobat.com/recent ?

You may refer to the similar discussion where same issue has been discussed and the troubleshooting has been suggested. I continue to get "Could not complete your request 400" when attempting to convert a simple Word do...

Also, Error "Could not complete your request 400" while converting pdf to excel, what does this mean

Let us know if it still doesn't work.

Regards,

Akanchha