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when I tried to upload pdf to document cloud it said could not complete your request (400), what should I do ?

New Here ,
Sep 02, 2018 Sep 02, 2018

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it keep saying "an error occurred while trying to complete your request and it could not be complete."

but what is the error? how to deal with that?

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Adobe Employee , Sep 04, 2018 Sep 04, 2018

Hi Siyunn,

The error message that you have received, was it a one time error or every time you upload a document and get the same message?

Are you trying to upload the document through the desktop application Adobe Reader DC or through the web https://cloud.acrobat.com/recent ?

You may refer to the similar discussion where same issue has been discussed and the troubleshooting has been suggested. I continue to get "Could not complete your request 400" when attempting to convert a simple Word doc to a pdf.

...

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Adobe Employee ,
Sep 04, 2018 Sep 04, 2018

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Hi Siyunn,

The error message that you have received, was it a one time error or every time you upload a document and get the same message?

Are you trying to upload the document through the desktop application Adobe Reader DC or through the web https://cloud.acrobat.com/recent ?

You may refer to the similar discussion where same issue has been discussed and the troubleshooting has been suggested. I continue to get "Could not complete your request 400" when attempting to convert a simple Word do...

Also, Error "Could not complete your request 400" while converting pdf to excel, what does this mean

Let us know if it still doesn't work.

Regards,

Akanchha

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