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When I try to convert a PDF I get the message 'Forbidden The operation could not be completed. Please try again later'

New Here ,
Oct 03, 2018 Oct 03, 2018

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Any experiencing the above problem? The subscription is up to date.

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correct answers 1 Correct answer

Adobe Employee , Oct 10, 2018 Oct 10, 2018

Hi Rubenc,

Sorry to hear about the trouble.

There was an outage reported for the Document Cloud pdf services and an intermittent issue was going on with the website. The issue has now been rectified and the services are seems to be up and running fine.

The issue causing impact has been resolved and the affected services are currently operating normally. So you may check it back and see if you are able to access it now of not.

For further troubleshooting, you can check with a different web browser

...

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Adobe Employee ,
Oct 10, 2018 Oct 10, 2018

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LATEST

Hi Rubenc,

Sorry to hear about the trouble.

There was an outage reported for the Document Cloud pdf services and an intermittent issue was going on with the website. The issue has now been rectified and the services are seems to be up and running fine.

The issue causing impact has been resolved and the affected services are currently operating normally. So you may check it back and see if you are able to access it now of not.

For further troubleshooting, you can check with a different web browser or an alternate internet connection.

Hope this helps.

Regards,

Akanchha

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