When I try to log in to my account, I receive the message "a network error occurred while attempting to sign in". How do I correct this?

[marke81530330]

When I try to log in to my account, I receive the message "a network error occurred while attempting to sign in".  How do I correct this?

[Sara_Forsberg · Accepted solution]

Hi Mark,

Are you trying to log in via Adobe Reader? If so, what happens when you log in via the web interface at https://cloud.acrobat.com?

(We've had reports of this error occurring in the latest version of Reader.)

Best,

Sara