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I don't have time for this. Please tell me how I can get the product I purchased to perform.
On checking the details for your account using the email address you are logged into the forums, you have subscription for adobe pdf pack as well as trial for acrobat.
Try following troubleshooting steps:
1- Download and run cleaner tool on the machine to uninstall Acrobat trial:Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
2- Then download and install reader from here : Adobe Acrobat Reader DC Install for all versions
Sign in with your adobe credentials and check.
What exactly did you purchase? What application are you using?
For more info on pdf pack, refer: FAQ | Adobe PDF Pack
Let us know if you need any help.