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Where is the serial number for my PDF pack

New Here ,
Dec 02, 2017 Dec 02, 2017

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Hello!

I am trying to uninstall/refund the PDF pack which I purchased online. I cannot, however, find the serial number, which is something I believe I need to complete the de-installation.

On the following page,

Find your serial number​,

I am using option 2. I get to step 5, but I cannot find a "View all downloads" or a "downloads and serial numbers" option. Any advice?

Thanks!

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correct answers 1 Correct answer

Community Expert , Dec 03, 2017 Dec 03, 2017

There's no serial number for online-based subscriptions. The subscription is attached to your adobe.com account.

You can cancel it through here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

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Community Expert ,
Dec 03, 2017 Dec 03, 2017

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There's no serial number for online-based subscriptions. The subscription is attached to your adobe.com account.

You can cancel it through here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

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