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I am trying to uninstall/refund the PDF pack which I purchased online. I cannot, however, find the serial number, which is something I believe I need to complete the de-installation.
On the following page,
Find your serial number,
I am using option 2. I get to step 5, but I cannot find a "View all downloads" or a "downloads and serial numbers" option. Any advice?
There's no serial number for online-based subscriptions. The subscription is attached to your adobe.com account.
You can cancel it through here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services