Who do I call, and at what number

Report · Jul 28, 2014

I need to request to be refunded the year subscription cost I paid to Adobe a couple of days ago, in order to be able to convert unlimited PDF files to MS Word/Excel. I need contact information to make this request.

I used Adobe's conversion facility yesterday but did not get the results I expected. I wrote a message in the discussion board where I described the problems I experienced. Ms. Sara.Frosberg kindly answered my post with some instructions which I followed but I was not able to resolve the issues. No one else has answered or given me any information on how I can resolve these issues, and I do not believe the functionality of the application or the support Adobe provides for it meets my expectations.

Any help with this information would be appreciated.

R. Valdes

Report · Jul 28, 2014

Hi rivalg,

I'm very sorry that the subscription didn't meet your needs. Here's the contact information so that you can call/chat Adobe Customer Support to have your account canceled and your refund processed: Contact Customer Care

Click Still Need Help? Contact Us at the bottom of the page to find the Chat button, and link to the support phone number.

I apologize for the inconvenience.

Best,

Sara