Why a docx converted from a PDF file did not convert 1+ page from the source file?

[rivalg]

In trying to work with data from several PDF files, I subscribed to Adobes's online facility to convert source.pdf to output.docx. Output.docx is missing more than a page of data I need. I don't understand why this is happening.

I tried then to convert source.pdf to output.xls and the data in output.xls was repeating itself, for example:. This date value  04/22 was converted to:

04/2204/2204/2204/2204/22

Could any one here help me with these issues?

[Sara_Forsberg]

Hi rivalg,

Do you know how that PDF was created? The quality of the conversion depends largely on the quality of the PDF. It sounds as though you may be experiencing some font-related issues. As a test, you can try converting the file from within Adobe Reader with OCR disabled, as described here: How to disable Optical Character Recognition

Note, however, if the PDF was created from a scanned document, and doesn't contain selectable text, you won't be able to select that text in the converted Word document. (OCR converts scanned/image text to selectable/editiable text). Nonetheless, it's a good test.

As for the .xls output, it sounds as though the PDF isn't tagged to show the various cells in the table. Again, it depends on what created the PDF. Not all PDFs are created equally, alas.

Please try converting with OCR disabled, and see how that goes. If we need to, we can take it from there.

Best,

Sara

[rivalg]

HI Sara -

The PDF was created by a financial institution and downloaded to my OS X 10.9.4 device; using Adobe Reader XI V 11.0.7 - to access this file. Converter worked fine with the first file: I got all the data but failed but, with the second on I did not. Both files are from the same source. I will try to disable the OCR.

Thanks

[rivalg]

Sara,

I converted the file after disabling the OCR - issue was not resolved.

R.

[rivalg]

Sara,

FYI - using another PDF-Word converter I found in the net, it converted all of the data from same file your converter missed. However, I can't use it because its output.docx has all data protected: I can't access the data I need to work with.

R.