why can i convert my PDF to excel after i just bought the package?

[jesusdiedforyou]

i just bought the program for 1.58/month and it is not letting me convert my pdf into excel? any answers??

[Sara_Forsberg]

Hi there jesusdiedforyou,

If you just subscribed, it can take a little while for your account to process fully.

That said, did you receive your email verification from Adobe and verify your account?

If you're still unable to sign in a few hours, please let me know and we can take it from there.

Best,
Sara