• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Why can't I convert my pdf doc. to word? It keeps on sending 'an error occured while trying to access the service'?????

New Here ,
Apr 05, 2018 Apr 05, 2018

Copy link to clipboard

Copied

Every time I try, it keeps on sending 'an error occurred while trying to access the service'????? I specifically paid for this services yesterday and it only worked once... now it's not working ... And for some reason I can't seem to find a CONTACT US option... very frustrating!!!

Views

274

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 05, 2018 Apr 05, 2018

Copy link to clipboard

Copied

LATEST

Hi Nancyd,

Sorry to hear about your experience.

I believe you are accessing your services online via- https://cloud.acrobat.com/exportpdf ? Or is it through the desktop application Adobe Reader DC?

You may refer to the help document An error occurred while trying to access the service | unable to connect to PDF services  and follow the steps suggested accordingly.

Do let us know if the solution provided here doesn't work.

Regards,

Akanchha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources