Why do I get "an error occurred while signing in" in ExportPDF?

Report · Oct 30, 2014

I use export PDF. I am trying to convert a PDF to excel and keep getting this...."an error occurred while signing in" "Try again" "Cancel"

Report · Oct 30, 2014

Hi yakr,

Are you trying to sign in via Adobe Reader? If so, please choose Help > Check for Updates and make sure that you're using the most current version (11.0.09). Earlier versions of Reader could cause the error that you describe.

Please let us know how it goes.

Best,

Sara

Why do I get "an error occurred while signing in" in ExportPDF?

1 Correct answer