why do i get : "reader cannot access this service" when I am trying to convert from pdf to word?

[georgev9654883]

when I try to convert from pdf to word, I get the message:  reader does not have the ability to access this service?

[RahulTyagi_ · Accepted solution]

Hi georgev9654883,

We regret for the inconvenice caused to you!!

I would recommend you to refer this link for detailed information on this issue : https://forums.adobe.com/docs/DOC-5891

Moreover, the only solutions to this problem is either you update to the latest version of reader i.e. Acrobat Reader DC ( Adobe Acrobat Reader DC Install for all versions ) ; Alternatively, you can use the Export pdf online service : https://cloud.acrobat.com/exportpdf‌

Regards,

Rahul