I am using Office 365 and images drop out of my Word files when I convert to .pdf (Acrobat Reader DC). I have a deadline to have a book printed so this is urgent for me. I have read that there are issues with Office 365 and 32/64 bit formats with Mojave on Mac but do not understand which patch or plugin I should use.
When I ask the file to convert online, I get images, but it stuffs up fonts and pagination despite tight page breaks and formatting in Word on Office 365. It's all highly labile and unpredictable.
I have tried everything I know and am prepared to consider all options including upgrading for a month but I would prefer to get what I have working properly.
As you have mentioned above, when you convert Word file to .pdf using (Acrobat Reader DC) the images drop out. This process of creating .pdf file from a Word file would require a subscription based service for conversion.
Your Adobe account doesn't shows any active subscription in it. You had a PDF Pack subscription, which is now suspended.