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Why isn't my download of Acrobat XI installing?

crater64
New Here ,
Dec 15, 2014 Dec 15, 2014

Downloaded XI as well as three instances of the trial version. None are installing. Windows 8 PC.

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Sara_Forsberg
Dec 15, 2014 Dec 15, 2014
LATEST

Hi crater64,

What happens when you try to install? Are you getting an error message?

For starters, please make sure that you're logged in as an admin, and that no antivirus software is running. Also, please try downloading the installer directly from this page: Download Acrobat products | Standard, Pro | XI, X

Best,

Sara

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