why isn't my file being converted?

[héctorl6571793]

I have been trying to convert a file from PDF to word and is not doing it, why?

[Anubha Goel]

Hey,

Could you please let me know whether you are using Adobe Reader or Acrobat.com online service for the same.

Have you tried converting any other PDF to word? What happens?

Remember, if you are using online service, then you need to sign up at "https://cloud.acrobat.com/exportpdf"" with your Adobe ID credentials and then convert the file.

Let me know if any specific error is coming so that I can help you out.

Regards,

Anubha

[héctorl6571793]

Anubha,

Thanks for your answer. I tried several hours later and it did work. Yes I am using Adobe Acrobat converter.

Thanks again,

Héctor

[Anubha Goel]

Hey Héctor,

You are most welcome.

Happy to help you anytime

Regards,

Anubha