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why pdf export saying no internet

New Here ,
Nov 14, 2018 Nov 14, 2018

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After the Application opens in a PDF export mode I click on convert it says no Internet connection. I have an Internet connection for all other matters.

is there a glitch?

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correct answers 1 Correct answer

Adobe Employee , Nov 20, 2018 Nov 20, 2018

Hi Brucef,

Were you trying this conversion through the desktop application Adobe Reader DC or Document Cloud web interface?

You may check with the web interface and see if that helps? Also, refer to the similar discussion here No Internet Connection Error || Adobe ExportPDF  and follow the troubleshooting steps suggested.

Let us know if this still doesn't work.

Regards,

Akanchha

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Adobe Employee ,
Nov 20, 2018 Nov 20, 2018

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Hi Brucef,

Were you trying this conversion through the desktop application Adobe Reader DC or Document Cloud web interface?

You may check with the web interface and see if that helps? Also, refer to the similar discussion here No Internet Connection Error || Adobe ExportPDF  and follow the troubleshooting steps suggested.

Let us know if this still doesn't work.

Regards,

Akanchha

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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