why they won't approve a download for me

[fiji_1]

can anyone assist i have tried so many times to but this software that its impossible i keep getting the same reply and there is no issues with payments just

Unfortunately we were unable to approve your order in the Adobe Store.

If you have any questions, please contact our Customer Service Department:

[Test Screen Name · Accepted solution]

You should do what the message says and contact the Customer Service Department. Tip: use CHAT to do that.