Why was I requested to enter a serial number for Acrobat Standard when I am only a monthly subscriber? I can't activate the product.

[kennethe86084901]

Why was I requested to enter a serial number for Acrobat Standard when I am only a monthly subscriber? I can't activate the product.

After I sign on with email address and password, I am also asked to enter a serial number which I was not given...

[NakulB · Accepted solution]

Hello,

In order to activate the product should get the following option:-

- Use trial or subscription

- I have a serial number

Please select the option - Use trial or subscription and click next- Restart Acrobat and sign in with your Adobe ID

Also, you may refer to the following for more information on activation issues:- Activation & Deactivation Help

Regards,

Nakul