I am trying to convert a PDF to a Word document, which I've done several times before. It keeps saying I have no internet connection when I do and can visit whatever site I like on the web. Please advise.
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We apologize for the inconvenience caused, as per the description above, you are getting No Internet connection error while converting a PDF file into Word, Is that correct?
Please refer to the following KB docs and try the suggestions No internet connection error while using Adobe ExportPDF service. Link: https://forums.adobe.com/thread/2427330
Let us know how it goes.