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Won't Convert to Doc; Says I Have No Interent, but I Do

New Here ,
Feb 21, 2018 Feb 21, 2018

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I am trying to convert a PDF to a Word document, which I've done several times before.  It keeps saying I have no internet connection when I do and can visit whatever site I like on the web.  Please advise.

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Adobe Employee , Feb 21, 2018 Feb 21, 2018

Hello GizliBiraz,

We apologize for the inconvenience caused, as per the description above, you are getting No Internet connection error while converting a PDF file into Word, Is that correct?

Please refer to the following KB docs and try the suggestions No internet connection error while using Adobe ExportPDF service.  Link: https://forums.adobe.com/thread/2427330

Adobe Export pdf says no internet connection Link: https://forums.adobe.com/thread/2393226

Let us know how it goes.

Regards,

Anand Sri.

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Adobe Employee ,
Feb 21, 2018 Feb 21, 2018

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Hello GizliBiraz,

We apologize for the inconvenience caused, as per the description above, you are getting No Internet connection error while converting a PDF file into Word, Is that correct?

Please refer to the following KB docs and try the suggestions No internet connection error while using Adobe ExportPDF service.  Link: https://forums.adobe.com/thread/2427330

Adobe Export pdf says no internet connection Link: https://forums.adobe.com/thread/2393226

Let us know how it goes.

Regards,

Anand Sri.

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