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Won’t print correctly

Community Beginner ,
Oct 05, 2019 Oct 05, 2019

When I go to print my document it moves my words so that it prints distorted. What can I do to fix this? I've tried changing the font that doesn't work. This has been working fine until today.  See how the date has done? It doesn't show up like this til the print screen

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Community Expert ,
Oct 06, 2019 Oct 06, 2019

Make that date field wider or make the font smaller.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Beginner ,
Oct 06, 2019 Oct 06, 2019
Yes I have made the font smaller it still doesn't correct the issue. I have been using  this app for months doing the same document every day. This issue just began yesterday morning. I have deleted the app and reinstalled it. The problem still persists. The app works on my phone but not ipad. Maybe there needs to be an update to fix the problem with ipad. I'm sure I not the only person with this issue. It’s not just the date field it alters the whole document
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Community Beginner ,
Oct 08, 2019 Oct 08, 2019
Same problem here, I'm pretty sure it started after my Ipad was updated to iOs 13.1.2
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New Here ,
Oct 10, 2019 Oct 10, 2019
I am having the same problem printing on my iPad. Form looks fine until it is in print mode.
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Community Beginner ,
Oct 10, 2019 Oct 10, 2019
EXACTLY! I’m so thankful I’m not the only one. I had to start using it on my phone in order for it to work properly. They need to update the iPad or something! It doesn’t matter how small you make the font it still doesn’t print correctly.
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Community Beginner ,
Oct 10, 2019 Oct 10, 2019
I didn’t think bout that but yes that’s when I had problems start also. I’ve used this app all year with no problems
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New Here ,
Oct 10, 2019 Oct 10, 2019
I spent two hours with Apple support tonight on this issue. (I also called Adobe support but the only support for this GREAT App is this forum. The bottom line is that Adobe must update this App or it will not work with OS 13.1.2. In the meantime, the the form will look great but you cannot print or email it. It is a shame because I have been using this for two years and LOVED it. I have also left a comment on the App store site hoping that Adobe will pick up on this problem and solve it!!
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Community Beginner ,
Oct 10, 2019 Oct 10, 2019
LATEST
Thank u for the info. Hopefully they fix it soon
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