Would like to cancel my recently renewed annual ADOBE EXPORT PDF subscription and attain a refund.

[razzy2]

Hello can someone from Adobe, please assist me with my query above? Thanks

[Sara_Forsberg]

Hi razzy2,

I would be happy to cancel your subscription for you, but Adobe only offers a full refund if you cancel within 30 days of subscribing. Would you like me to go ahead and cancel your subscription?

Best,

Sara

[razzy2]

Hi Sara.. my subscription was renewed within the last week - can you please

confirm I am still eligible for a refund. Thanks! Ros

[Sara_Forsberg]

Hi razzy2,

I'm only authorized to process a full refund if a subscription is canceled within the first 30 days (not after an annual renewal). If I do cancel, you will receive a refund for 50% of the remaining months. Should I proceed?

Best,

Sara

[razzy2]

Yes please. Thank you!

[Sara_Forsberg]

Hi there,

Consider it done. You should receive a refund of 9.16 AU.

Have a great weekend.

Best,

Sara

[razzy2]

Thanks so much! Cheers