Accessing my scanned documents through Adobe?

Participant ,
Dec 03, 2019

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So when I open Creative Cloud on my desktop, I have a link to "cloud documents" that takes me to where my supposed documents in the cloud are. However, nothing shows up there. I even have some files that are in a "Creative Cloud Files" folder on my PC that was automatically added when I installed creative cloud. However, when I scan documents, they don't show up in either of these places. So is there a THIRD place I should be looking for my documents in? All of this cloud stuff is extremely confusing, from libraries to documents, to more. I'm skeptical of the new Photoshop save to cloud feature because of this as well. I just don't know how to get to my own stuff.

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Cloud storage web assets, Creative Cloud, File sync, Libraries

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Accessing my scanned documents through Adobe?

Participant ,
Dec 03, 2019

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So when I open Creative Cloud on my desktop, I have a link to "cloud documents" that takes me to where my supposed documents in the cloud are. However, nothing shows up there. I even have some files that are in a "Creative Cloud Files" folder on my PC that was automatically added when I installed creative cloud. However, when I scan documents, they don't show up in either of these places. So is there a THIRD place I should be looking for my documents in? All of this cloud stuff is extremely confusing, from libraries to documents, to more. I'm skeptical of the new Photoshop save to cloud feature because of this as well. I just don't know how to get to my own stuff.

TOPICS
Cloud storage web assets, Creative Cloud, File sync, Libraries

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Dec 03, 2019 0
Adobe Community Professional ,
Dec 06, 2019

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How does you scan and save the documents?

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Dec 06, 2019 0
Participant ,
Dec 06, 2019

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With the Adobe Scan app. It then auto saves it to somewhere.

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Dec 06, 2019 0
Adobe Community Professional ,
Dec 06, 2019

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This app stores the documents in the Document Cloud. You can access the documents in Acrobat Reader.

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Dec 06, 2019 0
New Here ,
Jan 03, 2020

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Off password please

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Jan 03, 2020 0
Adobe Employee ,
Feb 05, 2020

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Hi Ethandale,

 

If you are still experincing an issue in accessing the scan documents, Adobe Scan saves the scanned PDF directly to document cloud. 

You can sign in to the document cloud using this link https://documentcloud.adobe.com/

After sign in, go to Home > Files  >Adobe Scan folder or Documents > Your documents > Adobe Scan folder (in new UI).

 

Let us know if you need any help.

 

Regards,

Meenakshi

 

 

 

 

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Feb 05, 2020 0
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