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Adobe Acrobat Document Cloud add-in freezing Outlook 365 C2R

New Here ,
Feb 11, 2020

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We are running O365 ProPlus C2R 1902.11328.20512 in Citrix.  We also have Adobe Acrobat DC running in Citrix.  When users are launching Outlook, and they have the "SendAsLink" add-in enabled, Outlook is locking up right away.  Are there any updates we can run for Adobe that would relieve this issue?  Currently, we are denying the plug-in dll using Ivanti.  There has to be a better long-term solution.  Especially if we would consider using this capability.

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Adobe Acrobat Document Cloud add-in freezing Outlook 365 C2R

New Here ,
Feb 11, 2020

Copy link to clipboard

Copied

We are running O365 ProPlus C2R 1902.11328.20512 in Citrix.  We also have Adobe Acrobat DC running in Citrix.  When users are launching Outlook, and they have the "SendAsLink" add-in enabled, Outlook is locking up right away.  Are there any updates we can run for Adobe that would relieve this issue?  Currently, we are denying the plug-in dll using Ivanti.  There has to be a better long-term solution.  Especially if we would consider using this capability.

TOPICS
Manage files, Share PDF

Views

119

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 11, 2020 0

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