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Adobe Acrobat Export PDF

New Here ,
Sep 11, 2017 Sep 11, 2017

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I downloaded adobe acrobat app for free however it requires 1,190 pesos/year in order to convert pdf to word or exel so I did purchase, unfortunately it did not work, instead it requires me to pay again. I paid that much for nothing?

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Adobe Employee , Sep 12, 2017 Sep 12, 2017

Hi Preciousd,

As I understand from the description above, you are not able to use the Adobe ExportPDF services which you purchased on your Adobe ID, Is that correct?

As per the records, you have an active subscription of Adobe ExportPDF on your Adobe ID Using Adobe Export PDF

To use the services, you can sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password

With the free desktop version of Acrobat Reader DC, you can use the services of ExportPDF, make sure y

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Community Expert ,
Sep 12, 2017 Sep 12, 2017

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Moved it from Acrobat Reader to Document Cloud PDF services.

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Adobe Employee ,
Sep 12, 2017 Sep 12, 2017

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Hi Preciousd,

As I understand from the description above, you are not able to use the Adobe ExportPDF services which you purchased on your Adobe ID, Is that correct?

As per the records, you have an active subscription of Adobe ExportPDF on your Adobe ID Using Adobe Export PDF

To use the services, you can sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password

With the free desktop version of Acrobat Reader DC, you can use the services of ExportPDF, make sure you are logged in with your Adobe ID in Acrobat Reader DC.

Let us know how it goes.

Regards,

Anand Sri.

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