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Adobe Acrobat Reader DC could not open... because it is either not a supported file type

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Jun 10, 2020

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Hello

I've seen a number of people post up here with the same error. However, the case I've run into is a little different. The person with the error has a particular use case. She has to do Equifax reports as part of her job. Once the report is produced she right clicks the web page and prints to PDF with the intention of emailing it afterwards. This works for a while (say from mornign to early afternoon) and then all of a sudden she gets the error message. Only way to fix it is to reboot. However, this has been progressively getting worse and rebooting 3 - 5 times a day is getting understandably frustrating. I can only hypothesize that some sort of Temp files are being created and when the PC is rebooted they are cleared. Anyone with a similar use case? or know of way to fix without rebooting? 

 

Hope someone can help! 

-Chris

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Adobe Acrobat Reader DC could not open... because it is either not a supported file type

New Here ,
Jun 10, 2020

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Hello

I've seen a number of people post up here with the same error. However, the case I've run into is a little different. The person with the error has a particular use case. She has to do Equifax reports as part of her job. Once the report is produced she right clicks the web page and prints to PDF with the intention of emailing it afterwards. This works for a while (say from mornign to early afternoon) and then all of a sudden she gets the error message. Only way to fix it is to reboot. However, this has been progressively getting worse and rebooting 3 - 5 times a day is getting understandably frustrating. I can only hypothesize that some sort of Temp files are being created and when the PC is rebooted they are cleared. Anyone with a similar use case? or know of way to fix without rebooting? 

 

Hope someone can help! 

-Chris

TOPICS
Create PDF, Print

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151

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Jun 10, 2020 0
Most Valuable Participant ,
Jun 10, 2020

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1. What print driver is used to print-to-PDF?

2. Please open one of these bad files in Notepad or Word. Look at the FIRST FIVE LINES and copy/paste them here. 

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Jun 10, 2020 1
New Here ,
Jun 12, 2020

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Hey Test_Screen_Name, Thanks for helping.

 

1. She is using Microsoft Print to PDF

2. Here are the first 5 lines but obviously its going to show more in this text box lol.

PDF-1.4
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