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Adobe Converting jpeg files - why?

New Here ,
Dec 06, 2014

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Why does Adobe convert all my jpeg files to pdf?  That includes all my photographs, everything.  How do I stop this and how do I convert my files back to their original status?

Hi fomf,

That's perplexing! Can you please tell me a bit more? Did you recently subscribe to one of the Acrobat online services or download Adobe Reader?

It sounds like the filename association for JPEG files has become confused, and your operating system thinks it should open JPEG files with Adobe Reader. Is that what's happening? If so, you can reset the filename association easily. Are you on Mac OS or Windows? Let us know, and we'll point you in the right direction for resolving that confusion.

Best,

Sara

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Adobe Converting jpeg files - why?

New Here ,
Dec 06, 2014

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Why does Adobe convert all my jpeg files to pdf?  That includes all my photographs, everything.  How do I stop this and how do I convert my files back to their original status?

Hi fomf,

That's perplexing! Can you please tell me a bit more? Did you recently subscribe to one of the Acrobat online services or download Adobe Reader?

It sounds like the filename association for JPEG files has become confused, and your operating system thinks it should open JPEG files with Adobe Reader. Is that what's happening? If so, you can reset the filename association easily. Are you on Mac OS or Windows? Let us know, and we'll point you in the right direction for resolving that confusion.

Best,

Sara

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PDF Pack

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216

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Dec 06, 2014 0
Dec 06, 2014

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Hi fomf,

That's perplexing! Can you please tell me a bit more? Did you recently subscribe to one of the Acrobat online services or download Adobe Reader?

It sounds like the filename association for JPEG files has become confused, and your operating system thinks it should open JPEG files with Adobe Reader. Is that what's happening? If so, you can reset the filename association easily. Are you on Mac OS or Windows? Let us know, and we'll point you in the right direction for resolving that confusion.

Best,

Sara

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Dec 06, 2014 0
New Here ,
Dec 07, 2014

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Thanks Sara

That was the problem and is now resolved.  I was terrified, having lost a whole lot of my data and pictures due to a rubbish cloud backup from some dumbo's called Cleverbridge, I know thought I was losing what I had recovered by having them converted into pdf's. And this was because, with the new Adobe that I purchased there was cloud something or another (that I am avoiding) and ....... Anyway, it's all resolved and I can relax again.  Thanks so much.

Kind regards

Douglas

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Dec 07, 2014 0
Dec 07, 2014

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Hi Douglas,


Glad to hear that all is OK!


Sara

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Dec 07, 2014 0
New Here ,
Oct 28, 2020

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I am having the same problem, but do not see an answer to resolve it.

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Most Valuable Participant ,
Oct 29, 2020

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It's most likely just a file-type association issue. What's your OS?

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Oct 29, 2020 0
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