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Adobe DC constantly crashing with Win 10

New Here ,
Apr 07, 2016

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I updated to Windows 10 and installed Adobe DC and the reader constantly crashes and freezes and I have to Alt Ctrl Del and close it on the task bar to get the program to close. It does it 5 times a day. I've uninstalled it and reinstalled 3 times. Can I get rid of the DC and just have the old version of reader?

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Adobe DC constantly crashing with Win 10

New Here ,
Apr 07, 2016

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I updated to Windows 10 and installed Adobe DC and the reader constantly crashes and freezes and I have to Alt Ctrl Del and close it on the task bar to get the program to close. It does it 5 times a day. I've uninstalled it and reinstalled 3 times. Can I get rid of the DC and just have the old version of reader?

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Apr 07, 2016 0
Adobe Employee ,
Apr 08, 2016

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Hi darrenl20808703,

We are sorry for the iinconvenience caused.

Please try running this cleaner tool on your system: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Restart the system and reinstall Reader DC from this link : Adobe - Adobe Acrobat Reader DC Distribution

Let me know if this helps.

Regards

Sarojini

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