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I paid in november for adobe export but it is not available on my account and i cant find any way of contacting adobe
Let me redirect you to the correct forum for the product you mentioned: https://forums.adobe.com/community/document-cloud-PDF-services
Hi skipperbob ,
Would like to inform you to go to 'cloud.acrobat.com', sign in using Adobe ID then from Top menu select the option for 'Export PDF' . Then follow on screen instructions for exporting pdf files to word or excel .
You may also use Adobe Reader DC (Free Version) for converting the files , please refer to this Article :- Convert or export PDFs to other file formats, Adobe Acrobat