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Adobe Send & Track recipient limit - new issue with paid subscription

Explorer ,
Mar 13, 2020 Mar 13, 2020

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Hello,


We subscribe to the Adobe Send & Track service, which is no longer available for new subscriptions. We use it to send and track files, but are now meeting the following error message: You have reached the maximum number of recipients. This was not an issue before. Please advise on whether this is a bug or if a new limit has been placed on our paid subscription.

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New Here ,
Apr 20, 2020 Apr 20, 2020

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I too am seeing this same error message.

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New Here ,
Feb 27, 2022 Feb 27, 2022

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Thanks for informing me

 

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Adobe Employee ,
Mar 01, 2022 Mar 01, 2022

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Hi Elynor,

 

Thank you for reaching out, and sorry for the delay in response.

 

Could you please confirm if you are experiencing any issues?

If yes, please provide the complete details with us.

 

Thanks,

Meenakshi

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