I am trying to get a document e-signed in Adobe Acrobat DC, using the Adobe Sign tool. I chose my document, ten added who I wanted to sign it. But, once I try to go to the next step, it says I am not online. I go to a different website, and see I am indeed able to send & receive info. online, but Adobe still says I am not online. This is the first time this has happened to me, but it is also the first time I am trying to get a 16-page document e-signed while overseas. Help?
PS: I am using Adobe Sign, not "Fill & Sign", but there's no category for "Adobe Sign", so I chose what I felt was the next best thing (fill & sign).
Sorry to hear about the trouble.
Are you still experiencing the same issue? Could you please try accessing the services via Adobe Document Cloud rather than using Acrobat DC.
Use a different web browser if it gives the same error. Also, for better understanding please do share the screenshot of the error message- https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot
Would be waiting for your response.
That solved the problem. Thanks!
Thanks for taking out time and updating the discussion. Let us know if there's any further assistance is required.