adobe update failed and now cannot export pdf from crystal report viewer

[elainep31856123]

Everything was working ok until I got a message saying Adobe failed to update, so I re installed it.

Now it won't export PDF reports from LLoyds online banking to print

I am struggling to find a fix, hope someone can help as I have a headache now

[Adorobat · Accepted solution]

Hi Elainep,

As per the issue description mentioned above, you are facing issue when trying to export, is that correct?

As we have checked the account details using the email address you are logged into the forums, you have subscription for  Export PDF.

Try exporting PDF online using a web browser at this link: https://cloud.acrobat.com/exportpdf and check if that works.

Also, try updating Reader using "check for updates" option under Help menu and check if that helps. You may also visit this link to download updates manually: Adobe software and product updates , reboot the machine after installing update and try exporting pdf files again.

Let us know if you need any help.

Shivam