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adobe update failed and now cannot export pdf from crystal report viewer

New Here ,
May 22, 2018

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Everything was working ok until I got a message saying Adobe failed to update, so I re installed it.

Now it won't export PDF reports from LLoyds online banking to print

I am struggling to find a fix, hope someone can help as I have a headache now

Hi Elainep,

As per the issue description mentioned above, you are facing issue when trying to export, is that correct?

As we have checked the account details using the email address you are logged into the forums, you have subscription for  Export PDF.

Try exporting PDF online using a web browser at this link: https://cloud.acrobat.com/exportpdf and check if that works.

Also, try updating Reader using "check for updates" option under Help menu and check if that helps. You may also visit this link to download updates manually: Adobe software and product updates , reboot the machine after installing update and try exporting pdf files again.

Let us know if you need any help.

Shivam

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ExportPDF

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adobe update failed and now cannot export pdf from crystal report viewer

New Here ,
May 22, 2018

Copy link to clipboard

Copied

Everything was working ok until I got a message saying Adobe failed to update, so I re installed it.

Now it won't export PDF reports from LLoyds online banking to print

I am struggling to find a fix, hope someone can help as I have a headache now

Hi Elainep,

As per the issue description mentioned above, you are facing issue when trying to export, is that correct?

As we have checked the account details using the email address you are logged into the forums, you have subscription for  Export PDF.

Try exporting PDF online using a web browser at this link: https://cloud.acrobat.com/exportpdf and check if that works.

Also, try updating Reader using "check for updates" option under Help menu and check if that helps. You may also visit this link to download updates manually: Adobe software and product updates , reboot the machine after installing update and try exporting pdf files again.

Let us know if you need any help.

Shivam

TOPICS
ExportPDF

Views

85

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 22, 2018 0
Adobe Employee ,
May 28, 2018

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Hi Elainep,

As per the issue description mentioned above, you are facing issue when trying to export, is that correct?

As we have checked the account details using the email address you are logged into the forums, you have subscription for  Export PDF.

Try exporting PDF online using a web browser at this link: https://cloud.acrobat.com/exportpdf and check if that works.

Also, try updating Reader using "check for updates" option under Help menu and check if that helps. You may also visit this link to download updates manually: Adobe software and product updates , reboot the machine after installing update and try exporting pdf files again.

Let us know if you need any help.

Shivam

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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