Auto renewal problems

[Sangwon]

Without my knowledge i was being charged monthly for the PDF service. I needed to use it just for a month and never used the app ever since. Its been 3 times that i was charged for it. Why didnt i get any email regarding them? I would like my money back for the last 3 automatic renewals. The way your company signed me up for the automatic renewal and took money from is shady and unacceptable. Please refund me the money.

[Adorobat · Accepted solution]

Hi Sangwon,

As mentioned in the description above, you are facing issue with pdf services, you may follow the stpe given in the following link to :Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may also visit the following link for subscription and cancellation terms:

Adobe Subscription and Cancellation Terms | Adobe 

You may also contact support using the following link: Contact Customer Care

Thanks,

Shivam