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Auto renewal problems

New Here ,
Dec 29, 2018

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Without my knowledge i was being charged monthly for the PDF service. I needed to use it just for a month and never used the app ever since. Its been 3 times that i was charged for it. Why didnt i get any email regarding them? I would like my money back for the last 3 automatic renewals. The way your company signed me up for the automatic renewal and took money from is shady and unacceptable. Please refund me the money.

Hi Sangwon,

As mentioned in the description above, you are facing issue with pdf services, you may follow the stpe given in the following link to :Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may also visit the following link for subscription and cancellation terms:

Adobe Subscription and Cancellation Terms | Adobe 

You may also contact support using the following link: Contact Customer Care

Thanks,

Shivam

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Auto renewal problems

New Here ,
Dec 29, 2018

Copy link to clipboard

Copied

Without my knowledge i was being charged monthly for the PDF service. I needed to use it just for a month and never used the app ever since. Its been 3 times that i was charged for it. Why didnt i get any email regarding them? I would like my money back for the last 3 automatic renewals. The way your company signed me up for the automatic renewal and took money from is shady and unacceptable. Please refund me the money.

Hi Sangwon,

As mentioned in the description above, you are facing issue with pdf services, you may follow the stpe given in the following link to :Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may also visit the following link for subscription and cancellation terms:

Adobe Subscription and Cancellation Terms | Adobe 

You may also contact support using the following link: Contact Customer Care

Thanks,

Shivam

Views

86

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 29, 2018 0
Adobe Employee ,
Dec 31, 2018

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Hi Sangwon,

As mentioned in the description above, you are facing issue with pdf services, you may follow the stpe given in the following link to :Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may also visit the following link for subscription and cancellation terms:

Adobe Subscription and Cancellation Terms | Adobe 

You may also contact support using the following link: Contact Customer Care

Thanks,

Shivam

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