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Beim Hochladen der Datei ist ein Fehler aufgetreten

New Here ,
Jan 29, 2019

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Export von PDF dateoinen nicht mehr möglich. Mehre Browser  und als auch einen weiteren Rechner getestet. Vor einigen Wochen wurden dieseleben Dateien fehlerlos expertiert und in Word umgewandelt.  Auf meinem Laptop wird auch ein Timeout Error gemeldet

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Beim Hochladen der Datei ist ein Fehler aufgetreten

New Here ,
Jan 29, 2019

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Export von PDF dateoinen nicht mehr möglich. Mehre Browser  und als auch einen weiteren Rechner getestet. Vor einigen Wochen wurden dieseleben Dateien fehlerlos expertiert und in Word umgewandelt.  Auf meinem Laptop wird auch ein Timeout Error gemeldet

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Jan 29, 2019 0
Adobe Employee ,
Jan 29, 2019

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Hey Franzh,

Sorry to hear about the frustrating experience.

Are you experiencing this problem while exporting a particular file or does it happen with all the files you have tried exporting?

As mentioned that you have tested with different web browser as well as computer, then it most likely trouble with the internet connection you are working on. 

I believe you are working online, you may try exporting file with Adobe Reader DC desktop application- Adobe Acrobat Reader DC Install for all versions 

Please go through the troubleshooting steps suggested in : Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Regards,

Akanchha

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Jan 29, 2019 0
New Here ,
Jan 30, 2019

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Hallo Akanchha,

thanks a lot for your mail!

I happened with all the files and I even with small ones! I follow your advise and go through the trouble shooting steps and tell what I found out.

Thanks a lot and many greetings

Franz Hesenius

Von: Akki_24

Gesendet: Mittwoch, 30. Januar 2019 07:59

An: Franz hesenius <franz.hesenius@hotmail.de>

Betreff: Beim Hochladen der Datei ist ein Fehler aufgetreten

Beim Hochladen der Datei ist ein Fehler aufgetreten

created by Akki_24<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Fpeople%2FAkki_24&data=02%7C01%7C%7C208ce21ce997413990de08d686805fba%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636844283245445744&sdata=cfEHsVqkdUizRueNEELMxZIJCgsUhVxB4WDtmhulb8Y%3D&reserved=0> in Document Cloud PDF services - View the full discussion<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Fmessage%2F10900931%2310900931&data=02%7C01%7C%7C208ce21ce997413990de08d686805fba%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636844283245445744&sdata=qmu4SurN4yRWcDGkoTGy2r0fr%2FDt3vZNRt%2FqKCUu6a0%3D&reserved=0>

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Jan 30, 2019 0
New Here ,
Jan 30, 2019

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Hallo Akanchha,

unfortunately no success after following your advise.

As I said I used different browsers and two different machines and it worked perfectly before, I think it might be a problem at the Adobe site.

I have a 10Mbit upload facility.

Kind regards

Franz

Von: Akki_24

Gesendet: Mittwoch, 30. Januar 2019 07:59

An: Franz hesenius <franz.hesenius@hotmail.de>

Betreff: Beim Hochladen der Datei ist ein Fehler aufgetreten

Beim Hochladen der Datei ist ein Fehler aufgetreten

created by Akki_24<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Fpeople%2FAkki_24&data=02%7C01%7C%7C208ce21ce997413990de08d686805fba%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636844283245445744&sdata=cfEHsVqkdUizRueNEELMxZIJCgsUhVxB4WDtmhulb8Y%3D&reserved=0> in Document Cloud PDF services - View the full discussion<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Fmessage%2F10900931%2310900931&data=02%7C01%7C%7C208ce21ce997413990de08d686805fba%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636844283245445744&sdata=qmu4SurN4yRWcDGkoTGy2r0fr%2FDt3vZNRt%2FqKCUu6a0%3D&reserved=0>

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Jan 30, 2019 0
Adobe Employee ,
Jan 31, 2019

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How about checking with the free desktop application Adobe Acrobat Reader DC suggested in previous message?

Please install Reader DC Adobe Acrobat Reader DC Install for all versions  and Sign In with same email and password. Check if you experience the same issue while exporting PDF or not?

-Akanchha

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Jan 31, 2019 1
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