Highlighted

Button to unshare and delete a pdf for review is missing

New Here ,
Nov 08, 2018

Copy link to clipboard

Copied

Last week I had the ability to unshare or delete all pdf's that were shared for review via the Adobe Document Cloud. I am the owner and initiator of these documents.

Now it is gone! The unshare and delete buttons simply aren't there any more. Red square shows where they were last week.

Has anyone else run into this problem? Help!

Untitled-1.jpg

TOPICS
Adobe Send

Views

504

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Button to unshare and delete a pdf for review is missing

New Here ,
Nov 08, 2018

Copy link to clipboard

Copied

Last week I had the ability to unshare or delete all pdf's that were shared for review via the Adobe Document Cloud. I am the owner and initiator of these documents.

Now it is gone! The unshare and delete buttons simply aren't there any more. Red square shows where they were last week.

Has anyone else run into this problem? Help!

Untitled-1.jpg

TOPICS
Adobe Send

Views

505

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 08, 2018 0
Adobe Employee ,
Nov 12, 2018

Copy link to clipboard

Copied

Hi Amy,

Sorry for the delay in response.

As mentioned above, that you had the Unshare and Delete option earlier and sudden its not available. So is it a behavior that you have noticed for specific file that has been shared or for every file which was initiated for shared review is now can't be deleted?

  • As you are working with Acrobat DC, then check with a different file which was shared using shared review.
  • Only a review initiator can delete or unshare the review, not anyone else.
  • Sign Out and Sign In back in the application.
  • Check whether Acrobat has the latest update installed or not, Open Acrobat>Help>Check for update

Tracking and managing PDF reviews

Help us with the screenshot of the Shared Review to understand the issue clearly.

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 12, 2018 0
New Here ,
Jul 03, 2019

Copy link to clipboard

Copied

I am having the same issue.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 03, 2019 0
New Here ,
Jul 03, 2019

Copy link to clipboard

Copied

I have the latest version of everything installed.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 03, 2019 0
New Here ,
Jul 03, 2019

Copy link to clipboard

Copied

Screen Shot 2019-07-03 at 11.59.49 AM.jpg

This is happening with every browser and following your directions.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 03, 2019 0
BryL LATEST
New Here ,
Jul 19, 2019

Copy link to clipboard

Copied

I am experiencing this issue as well and have had very frustrating tech support guidance.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 19, 2019 0
Resources