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Buttons in a Spawned template after compression disappear when checked.

New Here ,
Jun 30, 2020

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A very odd happening.


Acrobat DC. Form has templates used to create dynamic pages. All works fine until I use the Document Cloud Compress utility.


The compressed document 'seems' to be ok, but check boxes on the generated pages, when selected disappear only to reappear when another something is clicked. In addition, there are buttons that never appear but function (if you know where to click).


From all appearances all seems the same, but it is not.


Any suggestions?

Thanks, Alex

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Create PDF, Export PDF, Organize PDF pages, View PDF

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Buttons in a Spawned template after compression disappear when checked.

New Here ,
Jun 30, 2020

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A very odd happening.


Acrobat DC. Form has templates used to create dynamic pages. All works fine until I use the Document Cloud Compress utility.


The compressed document 'seems' to be ok, but check boxes on the generated pages, when selected disappear only to reappear when another something is clicked. In addition, there are buttons that never appear but function (if you know where to click).


From all appearances all seems the same, but it is not.


Any suggestions?

Thanks, Alex

TOPICS
Create PDF, Export PDF, Organize PDF pages, View PDF

Views

64

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 30, 2020 0
Adobe Employee ,
Jul 01, 2020

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Hi Alex,

Thank you for reaching out.
Would it be possible to share the original PDF file and the compressed one. We would like to review it.
Also help us with the screenshot of a particular area of the PDF which helps us understand your query better. 
If you cant share the link publically to download these files, click on my profile and choose send message. 

Regards,
Tariq

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Jul 01, 2020 0
New Here ,
Jul 01, 2020

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I will provide two via PM - 'beforeCompress' and 'afterCompress' that illustrate what is happining.

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Jul 01, 2020 0
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