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¿Cómo recuperar archivos eliminados?

New Here ,
Nov 23, 2016

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Borré accidentalmente los archivos que estaban en la página de "reciente", y ahora mi Document Cloud está vacía.

Correct answer by sb116 | Adobe Employee

Hi Alejandranino,

Sadly, if your files were only saved on the application and you do not have copies of the same on your device, there is no way to retrieve the lost files.

However, please check the recycle bin as the files can be in there possibly.

Also, please confirm the workflow you followed to delete the files as there is a possibility you might have cleared the files from the list and not deleted them.

Thanks,

Supriya

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Acrobat.com Cloud Storage

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¿Cómo recuperar archivos eliminados?

New Here ,
Nov 23, 2016

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Borré accidentalmente los archivos que estaban en la página de "reciente", y ahora mi Document Cloud está vacía.

Correct answer by sb116 | Adobe Employee

Hi Alejandranino,

Sadly, if your files were only saved on the application and you do not have copies of the same on your device, there is no way to retrieve the lost files.

However, please check the recycle bin as the files can be in there possibly.

Also, please confirm the workflow you followed to delete the files as there is a possibility you might have cleared the files from the list and not deleted them.

Thanks,

Supriya

TOPICS
Acrobat.com Cloud Storage

Views

6.0K

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Nov 23, 2016 0
Adobe Employee ,
Nov 23, 2016

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Hi Alejandranino,

Sadly, if your files were only saved on the application and you do not have copies of the same on your device, there is no way to retrieve the lost files.

However, please check the recycle bin as the files can be in there possibly.

Also, please confirm the workflow you followed to delete the files as there is a possibility you might have cleared the files from the list and not deleted them.

Thanks,

Supriya

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Nov 23, 2016 1
Adobe Community Professional ,
Jan 29, 2020

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Hola,

Donde exactamente borraste, en Acrobat en la pantalla de bienvenida, o en Documents.adobe.com pues es solo una lista de recientes como dices, no son los archivos, ingresa directo a las carpetas y busca, ya sea local o en el almacenamiento.

Saludos,

 

---------------------------------------------------

 

Hi,

Where exactly you deleted, in Acrobat on the welcome screen, or in Documents.adobe.com it is just a list of recent ones as you say, they are not the files, go directly to the folders and search, either local or in storage.

Regards,

WbolanosCo

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Jan 29, 2020 0
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