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Can I get deleted files back?

New Here ,
Jan 12, 2018

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Adobe Fill and Sign

Where do deleted files go and can I get them back.

Hi Amanda,

If you are not uploading the files to Adobe Document Cloud or saving it to any other location, then the files will be deleted permanently.

It is not possible to retrieve the files once deleted directly from the application.

I would suggest you to always save a copy of the file to some other location or you can upload the files to Document Cloud once you fill and sign the document.

The application is only used to fill and add the signature to the document.

Once you fill the form, you can share it or save it to other location. It is also saved in the application until you delete it from there.

Let us know if you if you have any questions.

Regards,

Meenakshi

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Can I get deleted files back?

New Here ,
Jan 12, 2018

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Adobe Fill and Sign

Where do deleted files go and can I get them back.

Hi Amanda,

If you are not uploading the files to Adobe Document Cloud or saving it to any other location, then the files will be deleted permanently.

It is not possible to retrieve the files once deleted directly from the application.

I would suggest you to always save a copy of the file to some other location or you can upload the files to Document Cloud once you fill and sign the document.

The application is only used to fill and add the signature to the document.

Once you fill the form, you can share it or save it to other location. It is also saved in the application until you delete it from there.

Let us know if you if you have any questions.

Regards,

Meenakshi

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3.2K

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Jan 12, 2018 0
Adobe Employee ,
Jan 17, 2018

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Hi Timc,

Could you please confirm if you are referring to the Fill & Sign option in Adobe Sign.

Please let us know the Adobe service you are using and from where exactly you are deleting the files, so we can provide you the information accordingly.

We will be waiting for your response.

Let us know if you have any questions.

Regards,

Meenakshi

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Jan 17, 2018 1
New Here ,
Jan 25, 2018

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Hi,

No.  The app is Adobe Fill and Sign for iPad.  It is for PDF documents.

The files are being deleted directly from the app.

Regards,

Amanda Chambers CA

Financial Controller

(Personal details removed by moderator)

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Jan 25, 2018 0
Adobe Employee ,
Jan 29, 2018

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Hi Amanda,

If you are not uploading the files to Adobe Document Cloud or saving it to any other location, then the files will be deleted permanently.

It is not possible to retrieve the files once deleted directly from the application.

I would suggest you to always save a copy of the file to some other location or you can upload the files to Document Cloud once you fill and sign the document.

The application is only used to fill and add the signature to the document.

Once you fill the form, you can share it or save it to other location. It is also saved in the application until you delete it from there.

Let us know if you if you have any questions.

Regards,

Meenakshi

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Jan 29, 2018 0
New Here ,
May 21, 2020

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I would like to know what to do if I want my pdf document to work I have it in the pdf application  but it says cant open file I need it what can I do

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May 21, 2020 0
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