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Can no longer convert pdf files to powerpoint.

New Here ,
Apr 06, 2016

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Previously, I've had no problem in converting pdf  files to powerpoint.  Today, I received a message stating "failed to export to pptx because storage limit was exceeded."  I deleted all items in storage except 3 small files.  Still receiving the same error message. Cleaned the cache, tried a different browser - same problem.  I can convert powerpoint to pdf but not vice versa.  Please assist.  (Using Adobe Reader DC with Adobe Export PDF plan.)  Thank you!

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Acrobat.com Cloud Storage, ExportPDF, PDF Pack

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Can no longer convert pdf files to powerpoint.

New Here ,
Apr 06, 2016

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Previously, I've had no problem in converting pdf  files to powerpoint.  Today, I received a message stating "failed to export to pptx because storage limit was exceeded."  I deleted all items in storage except 3 small files.  Still receiving the same error message. Cleaned the cache, tried a different browser - same problem.  I can convert powerpoint to pdf but not vice versa.  Please assist.  (Using Adobe Reader DC with Adobe Export PDF plan.)  Thank you!

TOPICS
Acrobat.com Cloud Storage, ExportPDF, PDF Pack

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1.1K

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Apr 06, 2016 0
Adobe Employee ,
Apr 12, 2016

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Hi Pamela Cradic,

I am sorry,as using Export PDF plan you will not be able to convert PDF to PowerPoint file.

For more information, please refer this KB doc for help : FAQ | Adobe Export PDF, Document Cloud

You either need Adobe PDF pack or Acrobat subscription in order to convert PDF to PowerPoint file.

Let us know if you need any further help.

Regards,

Meenakshi

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Apr 12, 2016 0
New Here ,
Apr 26, 2016

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I just purchased Export PDF based on the advertisement stating that I could convert to power point.  I would like a refund.

False Advertising.jpg

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Apr 26, 2016 0
Adobe Employee ,
Apr 27, 2016

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Hi Darilyn Cole,

Could you please share the link of the advertisement.

Please refer this KB doc for help: Return, cancel, or exchange an Adobe order

Regards,

Meenakshi

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Apr 27, 2016 0
New Here ,
Apr 27, 2016

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Here is the link I'm sent to from the adobe reader app.  Pricing | Adobe Export PDF 

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Pricing

Adobe Export PDF

Learn about pricing for Adobe Export PDF, the online PDF to Word or Excel converter from Adobe.

Darilyn Cole 

From: Meenakshi Negi <forums_noreply@adobe.com>

To: darilync10716507 <darilyn10@yahoo.com>

Sent: Wednesday, April 27, 2016 3:37 AM

Subject: You have been mentioned by Meenakshi Negi in Re: Can no longer convert pdf files to powerpoint. in Adobe Community

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You have been mentioned

by Meenakshi Negi in Re: Can no longer convert pdf files to powerpoint. in Adobe Community - View Meenakshi Negi's reference to you Hi Darilyn Cole, Could you please share the link of the advertisement.Please refer this KB doc for help: Return, cancel, or exchange an Adobe order   Regards,Meenakshi

Participate in the conversation by replying to this email

This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences |

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Apr 27, 2016 0
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