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Can't cancel Adobe PDF Pack because there is no button / content on the page?

New Here ,
May 23, 2017

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Hi

I'd like to cancel my PDF Pack but there's nothing showing up if I go to Plans & Products / Manage Subscription. There's no content on the page except for the header (menu, profile picture etc) and the footer (©2017 Adobe ...). Any idea how to cancel it?

Note: I've got another subscription and there is the same problem. Only a blank page.

Kind Regards

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Can't cancel Adobe PDF Pack because there is no button / content on the page?

New Here ,
May 23, 2017

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Hi

I'd like to cancel my PDF Pack but there's nothing showing up if I go to Plans & Products / Manage Subscription. There's no content on the page except for the header (menu, profile picture etc) and the footer (©2017 Adobe ...). Any idea how to cancel it?

Note: I've got another subscription and there is the same problem. Only a blank page.

Kind Regards

TOPICS
PDF Pack

Views

254

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 23, 2017 0
Adobe Employee ,
May 23, 2017

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Hi mi91727jo,

Please make sure that you use the same Adobe ID to login to online Adobe account under which you have purchased the subscription.

Take help from the steps provided here on this help document Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services to cancel the subscription.

If you still experience any issue, please contact support here: contact-bumper

Let us now if you need any help.

Regards,

Meenakshi

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