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Can't cancel

New Here ,
Jan 10, 2019

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Tried everything suggested to no avail. I originally paid for one month and cancelled straight away as i only needed to complete on task with it. This hasn't stopped Adobe from trying to take more money off me. I've read the other posts, none of the suggestions help. I'm at the end of my tether.

Hi David,

I would suggest you to contact support using this link:  Contact Customer Care  ( sign in to begin > select account issues > change or upgrade my membership > show me my contact options > and select from chat or phone).

Let us know if you need any further help.

Shivam

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Can't cancel

New Here ,
Jan 10, 2019

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Tried everything suggested to no avail. I originally paid for one month and cancelled straight away as i only needed to complete on task with it. This hasn't stopped Adobe from trying to take more money off me. I've read the other posts, none of the suggestions help. I'm at the end of my tether.

Hi David,

I would suggest you to contact support using this link:  Contact Customer Care  ( sign in to begin > select account issues > change or upgrade my membership > show me my contact options > and select from chat or phone).

Let us know if you need any further help.

Shivam

TOPICS
PDF Pack

Views

213

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 10, 2019 0
Adobe Employee ,
Jan 10, 2019

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Hi davids,

As per the issue description mentioned above, you are facing issue when trying to cancel the subscription, is that correct?

Try the troubleshooting steps given in the following help document:

Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

If you are still facing issue, contact support using this link: Contact Customer Care

Thanks,

Shivam

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Jan 10, 2019 0
New Here ,
Jan 13, 2019

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Hi Shivam,

I've tried this page before, i'm sorry, but it doesn't help. There is no option to cancel.

Regards, David

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Jan 13, 2019 0
Adobe Employee ,
Jan 14, 2019

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Hi David,

I would suggest you to contact support using this link:  Contact Customer Care  ( sign in to begin > select account issues > change or upgrade my membership > show me my contact options > and select from chat or phone).

Let us know if you need any further help.

Shivam

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Jan 14, 2019 1
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