Can't convert PDF

New Here ,
Sep 10, 2018 Sep 10, 2018

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I just subscribed to the Adobe Acrobat Pro DC converter service, and when I tried my first conversion from PDF to rtf, I got this message: "Could not complete the request (400)". What does this mean, and how can I remedy?

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Adobe Employee , Sep 13, 2018 Sep 13, 2018
Hi pierreb,As per the issue description mentioned above, you are facing issue when trying to convert pdf in Acrobat, is that correct?As we have checked the account details using the email address you are logged into the forums, you have a subscription foe Export PDF. (currently inactive, canceled). Adobe Export PDF is an online service that you can access online via: https://cloud.acrobat.com/exportpdf You can also use the services through free desktop version of Adobe Reader: Adobe Acrobat Reader DC Install for all versions...

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Adobe Employee ,
Sep 13, 2018 Sep 13, 2018

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Hi pierreb,

As per the issue description mentioned above, you are facing issue when trying to convert pdf in Acrobat, is that correct?

As we have checked the account details using the email address you are logged into the forums, you have a subscription foe Export PDF. (currently inactive, canceled). Adobe Export PDF is an online service that you can access online via: https://cloud.acrobat.com/exportpdf You can also use the services through free desktop version of Adobe Reader: Adobe Acrobat Reader DC Install for all versions

Refer this link for more info on Export PDF:FAQ | Adobe Export PDF, Document Cloud

For any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if you need any help.

Shivam

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