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can't export PDF for conversion to word

New Here ,
Oct 01, 2017

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I have a paid subscription.  I am trying to export a PDF to convert it to a word document.  The tool menus do not offer any options.  I am logged in. 

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can't export PDF for conversion to word

New Here ,
Oct 01, 2017

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I have a paid subscription.  I am trying to export a PDF to convert it to a word document.  The tool menus do not offer any options.  I am logged in. 

TOPICS
ExportPDF

Views

75

Likes

Translate

Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 01, 2017 0
Adobe Employee ,
Oct 02, 2017

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Hi Robertr,

As explained above, the tool menu doesn't show anything. So does that mean you are getting a blank screen?

I assume you are working with the Acrobat Reader DC application? Check the application whether its upto date or not?

Launch Reader>Help>Check for update.

As you have subscribed for Adobe Export PDF service, so you may check online via https://cloud.acrobat.com/exportpdf  whether its accessible there or not?

Regards,

Akanchha

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